Think how many times the same thought or worry comes into your head. Learn a structured process and a set of associated logic-based thinking tools to help you find the underlying cause of your concern. Moreover, verify that it is, indeed, the thing to change to improve both your personal and professional effectiveness and performance.
This program introduces an approach for managing your current organization as a whole with emphasis on achieving a higher level of accomplishment through utilizing the Theory of Constraints. This approach provides an overall framework for helping managers facilitate increased effectiveness in goal achievement that has been developed by Dr. Eli Goldratt, a world-renowned educator, scientist, and business consultant.
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Dr. Richard Reid, a retired Anderson professor of management, received an MBA and Ph.D. in systems research from Ohio State University as well as a BSME from Case Institute of Technology. He is the co-author of a book entitled Competitive Hospitals and has published more than 125 articles in national and international journals, the majority of which are jointly authored with one or more of his students and focus on the application of theory and conceptual frameworks in real organizations. He has been a consultant to private sector firms and governmental agencies in applying the Theory of Constraints along with Total Quality and Lean Thinking concepts and tools to improve the quality and productivity of processes that create value through delivering product-service bundles to customers. Dr. Reid remains active professionally through teaching in the Anderson EMBA program and his involvement in the Theory of Constraints International Certification Organization (www.tocico.org).
Mr. Tom Shoemaker is the Principal of Operations Innovation LLC which focuses on generating unique and inventive solutions to guide organizational improvements. Mr. Shoemaker is an international award-winning author and expert in application of the Theory of Constraints with 30 years' experience in helping organizations address challenging situations. He has presented at TOCICO and national engineering conferences and has published articles in a wide variety of professional journals. He consults internationally in the application of TOC to improve the performance of public sector agencies. He received bachelors and masters degrees from New Mexico State University in civil and environmental engineering and a master of business administration degree from the Anderson School of Management at the University of New Mexico.