• Upcoming Programs

    Spring 2013 Career & Professional Development Programs

    The following are upcoming Career and Professional Development Programs offered this spring. Click the following links to learn more about the different course descriptions, benefits, and discounts!

    Mediation Certification
    Dates: 5 Consecutive Saturdays September 7, 2013 – October 5, 2013
    Time: 8:30 am – 5:00 pm

    NEW Women's Leadership Development star
    Dates: Tuesdays September 17, 2013 - November 5, 2013
    Time: 6:00 pm – 9:00 pm

    Practical Project Management
    Dates: Fridays September 13, 2013 – November 15, 2013
    Time: 8:30 am – 12:00 noon

    Essentials of Budgeting
    Dates: Thursdays September 19, 2013 – October 24, 2013
    Time: 6:00 pm – 9:00 pm

    NEW Grant Skills Workshop sTAR
    Dates: Fridays April 19, 26 and May 3, 2013
    Time: 9:00 am – 12:00 noon

    Essentials for Managers
    Dates: Wednesdays September 11, 2013 – November 13, 2013
    Time: 6:00 pm – 9:00 pm

    Human Resource Management
    Dates: Wednesdays August 28, 2013 – November 13, 2013
    Time: 6:00 pm – 9:00 pm

    Workshop Series & Eventsstar


  • Recent Programs

    Previous Professional Development Programs

    The following are Professional Development Programs that we have offered in the past. If you are interested in one of these classes please contact us.

    • Integrated Marketing
      The Integrated Marketing Program is designed to provide participants with a solid foundation in marketing fundamentals and skills that can be applied immediately on the job.
    • Building Managerial Excellence
      This high impact program is designed to develop leadership excellence and provide you with the key skills and behaviors that contribute to the success of today's managers and leaders.
    • How to Sell – Strategies from Prospecting to Closing
      This workshop series will help you understand the process of professional selling from the early stages of prospecting through face-to-face presentations, to closing the sale in a professional manner.
    • From Drab to Fab – A Woman’s Brand and Bio Workshop
      Put your best foot forward by crafting an impressive account that transforms your experiences into a powerful narrative proclaiming your achievements.
    • Navajo Nation Professional Development Program
      This practical program will address the Personnel Module of the Navajo Nation Five Management System.
    • Mediation
      This program is excellent preparation for those who plan to enter the field of dispute resolution and mediation, as well as for all individuals interested in acquiring mediator skills.
    • Essentials of Budgeting
      Understand the process of budgeting through practical hands-on work with actual examples, and gain confidence in using budgets for funding proposals and project success.

  • Custom Training

    Custom Training & Consulting Services

    Learn more about Custom Training
    UNM's Anderson School of Management offers a wide range of training and consulting services that provide result-based impact with an emphasis on short term gains and long-term sustainability. We are committed to sustained growth of all of our clients and it is our mission to provide the best in quality training services by understanding their unique vision.

    List of Clients
    UNM's Anderson School of Management offers customized training services to organizations and businesses throughout New Mexico.

  • Location

    Location & Maps

    1924 Las Lomas NE
    Graduate School of Management
    Third Floor, Room 328
    Albuquerque, NM 87131-0001

    View Larger Map


  • Connect with Us

    Read, watch, & learn more about the Professional Development Programs

    Read more about the upcoming programs, watch student and instructor testimonials, contact us, or connect with us online!

    Audrey Arnold



    Mediation

    Essentials for Managers

    Human Resource Management

    Learn more about what participants have said about our programs.


  • Registration Info
  • Workshop Series & Events

    Spring 2013 Workshop Series

    UNM’s Anderson School of Management Workshop Series are 1/2 day interactive “hands-on” programs that provide the tools and techniques to individuals and organizations who want to create a stronger service culture, build loyal relationships with their customers and a better environment for their employees.

    Leading Through Emotional Intelligence
    Dates: Friday, March 29, 2013
    Time: 1:00 pm - 4:00 pm

    Excellent Customer Service Skills – The Essentials
    Dates: Friday, April 12, 2013
    Time: 1:00 pm - 4:00 pm

    Excellent Customer Service Skills – Dealing with Angry People
    Dates: Friday, April 19, 2013
    Time:1:00 pm - 4:00 pm

    Effective Training Techniques – Empowering the Learner to Learn
    Dates: Friday, April 26, 2013
    Time: 1:00 pm - 4:00 pm

    The Women's Leadership Weekend Workshop - An Executive Workshop to Reinvigorate Your Career
    Dates: May 16 - 19, 2013
    Location: Hyatt Tamaya Resort
    Instructor: Katie Snapp and Carol Wight

Career & Professional Development Programs

MSC05 3090
1 University of New Mexico
Albuquerque, NM 87131

Phone: (505) 277-2525
Fax: (505) 277-0345

Advertising, Promotions and Marketing Communications

Advertising and marketing skills are vital to your organization's ability to compete in today's difficult market. Your role is essential in communicating with your customers to sell your products or services. Without your customers, your business will not grow and thrive.

This program is designed to provide those with a non-marketing background or in need of a refresher the set of skills, tools and measurements needed to increase your visibility as a product or service and help you to determine who your target market is. You will gain an understanding of media outlets, strategies, tactics and activities used to reach your desired target market.

How You Will Benefit:

  • Understand the Albuquerque and New Mexico media landscape
  • Think like a marketing professional
  • Acquire the skills, tools and techniques to identify, evaluate and solve marketing issues
  • Ability to understand your consumer and how to communicate with them
  • Awareness of non-traditional advertising

Sessions:

Instructors:

Click on an instructor's name to learn more about that person.

Certificate Eligibility:

To receive the Anderson School's Certificate, participants must attend 8 of the 10 sessions.

  • Learn the true meaning of a brand and the art of branding
  • Understand the difference between branding and marketing and how they complement each other
  • Identify the various "touch points" within your organization that create branding opportunities
  • Learn how to turn each employee in your entire organization into "brand stewards"
  • Learn the benefits of properly branding your organization
  • Identify the types of market research
  • Define relevant data to be collected
  • Develop an understanding of data collection and analysis methods
  • Use data from internal databases to effectively position a new product or service
  • Conduct effective customer satisfaction surveys
  • Learn the pitfalls and benefits of working with an outside research firm, as well as what to expect for your investment
  • Examine the differences between consumer and business markets
  • Learn the key factors that influence consumer and organizational buyer behavior
  • Analyze your market with a 5-part consumer decision model
  • Explore ways to use the consumer decision model to generate effective marketing strategies
  • Explore the reasons why mass marketing is out and niche/micro marketing is in
  • Learn strategies for segmenting consumer and business markets
  • Distinguish and choose among alternative targeting strategies
  • Examine some of the common target marketing pitfalls and how to avoid them
  • Examine the brand assets and shortcomings of your organization in order to create a proper brand position
  • Learn how to create a Creative Brief from which to develop your communications
  • Understand the benefits of an internal branding program
  • Understand communications from the consumer perspective
  • Learn how to make your organization's brand work harder for you
  • Learn how to communicate your brand through a balanced media mix
  • Understanding the Albuquerque and New Mexico media landscape
  • How to advertise and where
  • Building your media buy and budget
  • Using meaningful stories to communicate with your audience
  • Building solid relationships with journalists and editors
  • Promotions: loyalty programs, special event give-a-ways, and celebrity endorsements
  • The differences between traditional and nontraditional journalism
  • Blogs, pod casts, online video, and social networking
  • Turning your website into a marketing tool
  • Non-traditional advertising, guerilla marketing, and other ways to create word of mouth
  • Examine the sales arena
  • Develop a sales strategy for your company
  • Learn key elements of the sales process
  • Explore efficient sales methodologies
  • Gain tips for building a successful sales team
  • Discuss the importance of having an experienced sales team
  • Explore meaningful measurements in the marketing world
  • Measurement and your organization
  • Evaluating success